Free assistance is provided to all PlanogramBuilder users

User Support

If you purchased through a reseller providing support, please contact him directly for assistance in your language. You can check here if your reseller provides support service.

If you purchased through zVisuel or if your reseller doesn't provide support, you can contact us directly in English or in French:

E-mail :
Email support is free and we usually reply to your messages within the next business day.

Phone: +41 (0)21 311-52-53
Phone support is available at standard rates during swiss office hours on weekdays (9h-12h, 14h-17h, UTC+1 Standard Time, UTC+2 Daylight Saving Time).

Remote support session: zVisuel can connect to your computer to assist you through an interactive support session.

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