PlanogramBuilder - Copyright © 2002-2024 zVisuel SA. All rights reserved.
If you are stuck with using some feature or have a question, we will gladly assist you.
If you purchased through a reseller providing support, please contact him directly for assistance in your language. You can check in our reseller list if your reseller provides support.
If you purchased through zVisuel or if your reseller doesn't provide support, you can contact us directly in English or in French.
Email support is free, and we usually reply to your messages within the next business day.
Phone support is available at standard rates on weekdays between 9 h – 12 h and 14 h-17 h, GMT+1 (Switzerland).
zVisuel can connect to your computer to assist you through a real time support session. Please first call or email us to if you think you need remote assistance.
Download the remote support client application only if you are asked to do so by our support team.