Support

Assistance

Email support: planogrambuilder@zvisuel.com
Email support is free and we usually reply to your assistance requests within the next business day.

Telephone support: +41 21 311 52 55
Available at standard rate during swiss office hours (9h-12h, 14h-18h) on weekdays.

Remote support session: zVisuel can connect to your computer to assist you through a real time support session (accessible from your login page).

Documentation

The software comes with a comprehensive user manual with texts and illustrations (accessible from your login page and PlanogramBuilder Help button). This documentation can also be printed directly from your Web browser.

Please see the Software Updates section to find out the latest updates.

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